Service Technician

Summary

Today is awesome! You showed up for work, loaded up the truck, and checked the PestRoutes App for your service schedule for the day. You’ve got the education to understand what’s wrong… now it’s time to roll up your sleeves and put it in action. You drive to the customer’s house and introduce yourself to the homeowner. You work tirelessly and confidently to solve the challenges the homeowner is experiencing. You wrap up the first project of the day and get ready to move on to the next house. You’re already looking forward to tomorrow!

Job Duties:

Work with the team: You stay in contact with the office and Technician Manager to make sure the work orders are completed efficiently – everyone pitches in because it’s ultimately about serving the customer. Develop your expertise: You use industry-leading IPM practices and pesticide application protocols, knowing that you’re ultimately helping people live comfortable and safer lives. Over time, you gain a growing expertise at diagnosing problems and understanding how to eliminate or prevent them. You respond to emergencies with safety as your top priority. Become a trusted professional: You keep your tools neat, clean, and well-maintained so they’re handy and ready for use and safe. You’ll learn to prepare written materials (e.g. scope of work, work orders, bids, equipment inventory, etc.) because you know that this keeps everyone informed – from the customer, to the technician, to the team back at the office. You look forward to the day when you’re a trusted industry expert with your own technicians to train.

Job Requirements:

You love to learn: You have a high school diploma or equivalent. You don’t need experience to apply here but experience is preferred. Most importantly, you have a drive to learn more because you know that it serves everyone – from the customer to the team to yourself. You eagerly complete your training and licensing requirements and ask, “What’s next?” You’re even willing to be cross-trained in other tasks. You’re a tech-savvy people-person: You love the puzzle and adventure of understanding and completing the technical challenges you’re posed with every day. At the same time, you’re comfortable talking to a homeowner and professionally educating them on what their options are. You’re ready to work: You have a driver’s license, a ready-to-work attitude, and no problem handling the physical demands of the job – such as kneeling and crawling or balancing on a ladder. You’re capable of working in enclosed spaces or doing a significant amount of crawling and standing. (Hey, if this is a surprise to you then you probably shouldn’t be a pest control technician). You’re a professional: You are clean, neat, and well-groomed in appearance and you understand that safety is paramount. You won’t work anywhere that is unsafe but you know safety is a two-way street, so you won’t do anything unsafe either.